PRIVACY POLICY & COOKIES

 

PRIVACY POLICY & COOKIES

Privacy Notice

Data privacy is of high importance for C'est tout and we want to be open and transparent with our processing of your personal data. This privacy policy sets out clear guidelines for how C'est tout processes your personal information. Purposes of processing “Personal information” means any information relating to users and that identifies them personally, either alone or in combination with other information. Personal information is collected automatically by the Site or received via multiple sources: forms, chat, e-mail, apps, devices, social media and other means.

 

Data Controller and Contact Information

This website is operated and owned by C'est tout GmbH

Adress: Bergstraße 63, D- 10115 Berlin

Fone: +49 172 860 1809

Email: info@cesttout.de.

Purposes of Personal Data Processing

In compliance with the provisions of the European General Data Protection Regulation (GDPR) 2016/679, as well as any applicable national legislation, we inform you that at C'est tout we process the personal data you provide us with for the following purposes:

    • Completion of orders in our web shop
    • Sign-ups for newsletter
    • Management of user accounts/profiles
    • Participation in competitions and/or other events
    • Send-outs of other marketing material, including invitations to events and allocation of discount codes
    • Overview of purchase history
    • Statistics
    • Marketing initiatives

Your personal data is collected in one or several of below cases:

    • Completion of orders in our web shop
    • Sign-ups for newsletter
    • Management of user accounts/profi

The personal information we collect includes the following:

    • Personal information including payment related information you give us when you register or purchase through the site or mobile app;
    • Content that you generate when interacting with our customer services team including details we require to contact you and verify your identity;
    • Other content that you generate through browsing activity including intended purchases, your marketing preferences, completion of surveys, wishlists, and participation in promotional activity; and
    • Device identifiers such as IP addresses, cookie IDs, IDFAs and other device identifiers, as well as geo location information, IoT technologies and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your browsing history, hashed email addresses, and your web log information.

We will only use your personal data to send marketing material if you prior have given your explicit consent. C'est tout keeps statistics about user behaviour and preferences on the website. This data does not contain personal data. Knowledge about the users' use of the website is gained with help from the collected data. This information is used to improve the website. We do use data about how our users navigate, to better understand how our users use cesttout.de and from that we try to improve the website. We do not sell or otherwise disclose information about how our user navigate and use our website. We do not sell or disclose information about your purchase history to third parties.

 

 

Cookie Policy

We use cookies, web beacons and similar technologies to collect information about the pages you view, the links you click and other actions you take on our Services, within our advertising or e-mail content. To make full use of the online shopping and personalised features on C'est tout, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

 

Access to Personal Data and Other Data Controllers

Your personal data will not be disclosed to any third party, except to those third parties whose intervention is necessary for the correct management of the service provided (transport companies, financial institutions, etc.). Under specific circumstances and with reference to legislation, it might be necessary to transfer information to public authorities or the police. For example, information may be disclosed to the police in case of suspicion of credit card fraud. In the case of a re-organization, full or partial sale of the company, any disclosure in such connection will be in accordance with current legislation for the processing of personal data.

 

Personal Data Retention Period

Your data will be kept as long as we have a contractual relationship, or until you request its cancellation, as well as for the time necessary to comply with our legal obligations.

Disclosure

Your personal data is disclosed to partners of C'est tout who deliver services on behalf of C'est tout, for example in relation to send-outs of newsletters. These partners only process the personal data on behalf of C'est tout and in accordance with the instructions.

Retention Period

Your data will be kept as long as we have a contractual relationship, or until you request its cancellation, as well as for the time necessary to comply with our legal obligations.

Your Rights as a Data Subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

  •       Right of access – you have the right to request a copy of the information that we hold about you.
  •       Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  •       Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  •       Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  •       Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  •       Right to object – you have the right to object to certain types of processing such as direct marketing.
  •       Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  •      Right to judicial review: in the event that Organisation Name refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.

All of the above requests will be forwarded on should there be a third party involved (as stated in 3.4 above) in the processing of your personal data.

Complaints

If you wish to appeal against the processing of your personal data, please contact us by email, telephone or letter.